Refunds and Returns
Thanks for shopping at Le Bench.
We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it
• is unsafe
• is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase —e.g. your receipt.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You will also be responsible for paying for your own shipping costs for returning your item.
How To Return Your Item
To return an item to us, please mail it to the following address:
2/20 William Street, Brookvale NSW
You can also contact us if you have any questions.
If you have any questions on how to return your item to us, contact us.